Shipping policy

Shipping rates & free shipping

We want your shopping experience to be as straightforward as possible — so here's exactly what you pay for shipping:

There are no hidden charges added at checkout. The price you see is the price you pay.

Order processing time

We process and dispatch all confirmed orders on the same day. Orders placed before 2:00 PM IST are picked, packed, and handed to our delivery partner the same day — so your order is on its way faster than most. Orders placed after 2:00 PM will be dispatched the next business day.

Delivery time

Once your order is dispatched, delivery times are as follows:

Delivery times are estimates and may vary slightly during peak seasons, festivals, or due to factors outside our control such as weather or courier delays. We ship to all pincodes across India — no location is too far.

Order tracking

Once your order is dispatched, you will receive a tracking link via SMS and email so you can follow your package every step of the way. If you haven't received your tracking details within 24 hours of placing your order, please check your spam folder or reach out to us directly.

Lost, delayed or missing orders

If your order hasn't arrived within the estimated delivery window, or if tracking shows no movement for more than 3 business days, please contact us immediately. We take full responsibility for orders that go missing in transit.

You choose — a free reship of your original order, or a complete refund with no questions asked. Either way, you won't be left without a resolution.

Important notes

Please ensure your shipping address and contact number are accurate at the time of placing your order. Zyropp is not responsible for delays or failed deliveries caused by incorrect address details provided by the customer. If you need to update your address, contact us within 1 hour of placing your order and we will do our best to update it before dispatch.